Privacy policy
### VERO Privacy Policy
**VERO**, located at Kloosterstraat 4, 8421 De Haan, Belgium, is responsible for the processing of personal data as shown in this privacy statement.
**Contact details:**
- Website: [http://www.ochahlii.be](http://www.ochahlii.be)
- Address: Vero bv, Kloosterstraat 4, 8421 Vlissegem, Belgium
- Phone: +32 465 02 03 32
Robert Van Campenhout is the Data Protection Officer of VERO. He can be reached at shop@ochahlii.be.
**Personal data that we process**
VERO processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
- Location data
- Information about your activities on our website
- List of customer contact details via an app
- Internet browser and device type
- Bank account number
**Special and/or sensitive personal data that we process**
Our website and/or service does not intend to collect data about website visitors who are under the age of 16 unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us at shop@ochahlii.be, and we will delete this information.
**For what purpose and on what basis we process personal data**
VERO processes your personal data for the following purposes:
- Handling your payment
- To be able to call or email you if necessary to carry out our services
- To offer you the opportunity to create an account
- To deliver goods and services to you
- VERO analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences
- VERO also processes personal data if we are legally obliged to do so, such as data we need for our tax return
**Automated decision-making**
VERO does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems, without human intervention (for example, an employee of VERO). VERO uses the following computer programs or systems: Shopify webshops.
**How long we keep personal data**
VERO does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:
- (Category) personal data > Retention period > Reason
- Personal details > Retention period > Reason
- Address > Retention period > Reason
- Etc.
**Sharing personal data with third parties**
VERO does not sell your data to third parties and only provides them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. VERO remains responsible for these processes.
**Cookies or similar techniques that we use**
VERO only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with these cookies. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
**Viewing, modifying, or deleting data**
You have the right to view, correct, or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you. If you wish to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to shop@ochahlii.be. To ensure that the request for access has been made by you, we ask that you send a copy of your identity document with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. VERO will respond to your request as soon as possible, but in any case within four weeks. VERO would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done via the following link: [https://autoriteitpersoonsgegevens.nl/en/contact-with-the-data-protection-authority/tip-us](https://autoriteitpersoonsgegevens.nl/en/contact-with-the-data-protection-authority/tip-us)
**How we protect personal data**
VERO takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via shop@ochahlii.be.
**VERO**, located at Kloosterstraat 4, 8421 De Haan, Belgium, is responsible for the processing of personal data as shown in this privacy statement.
**Contact details:**
- Website: [http://www.ochahlii.be](http://www.ochahlii.be)
- Address: Vero bv, Kloosterstraat 4, 8421 Vlissegem, Belgium
- Phone: +32 465 02 03 32
Robert Van Campenhout is the Data Protection Officer of VERO. He can be reached at shop@ochahlii.be.
**Personal data that we process**
VERO processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
- Location data
- Information about your activities on our website
- List of customer contact details via an app
- Internet browser and device type
- Bank account number
**Special and/or sensitive personal data that we process**
Our website and/or service does not intend to collect data about website visitors who are under the age of 16 unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us at shop@ochahlii.be, and we will delete this information.
**For what purpose and on what basis we process personal data**
VERO processes your personal data for the following purposes:
- Handling your payment
- To be able to call or email you if necessary to carry out our services
- To offer you the opportunity to create an account
- To deliver goods and services to you
- VERO analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences
- VERO also processes personal data if we are legally obliged to do so, such as data we need for our tax return
**Automated decision-making**
VERO does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems, without human intervention (for example, an employee of VERO). VERO uses the following computer programs or systems: Shopify webshops.
**How long we keep personal data**
VERO does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:
- (Category) personal data > Retention period > Reason
- Personal details > Retention period > Reason
- Address > Retention period > Reason
- Etc.
**Sharing personal data with third parties**
VERO does not sell your data to third parties and only provides them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. VERO remains responsible for these processes.
**Cookies or similar techniques that we use**
VERO only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with these cookies. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
**Viewing, modifying, or deleting data**
You have the right to view, correct, or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you. If you wish to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to shop@ochahlii.be. To ensure that the request for access has been made by you, we ask that you send a copy of your identity document with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. VERO will respond to your request as soon as possible, but in any case within four weeks. VERO would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done via the following link: [https://autoriteitpersoonsgegevens.nl/en/contact-with-the-data-protection-authority/tip-us](https://autoriteitpersoonsgegevens.nl/en/contact-with-the-data-protection-authority/tip-us)
**How we protect personal data**
VERO takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via shop@ochahlii.be.